Enterprise Solutions

Powerful Modular Solutions Engineered for Modern Commerce

Scale your marketing, customer care, and operations with specialized modules built on official APIs.

01

Targeted WhatsApp Marketing & High-ROI Broadcasts

The Common Challenge

Email open rates have dropped below 20%, and SMS messages feel impersonal and restrictive.

The Seen Solution

Deliver personalized, rich media messages directly to your customers with an average 98% open rate and 45% click-through rate.

Key Capabilities

  • Launch seasonal campaigns and flash sales with one click
  • Inject customer names and cart links automatically
  • Deep segmentation using CRM audience tags
  • Real-time delivery, read rate, and revenue attribution
app.seen.ninja/whatsapp-marketing
whatsapp-marketing
Targeted WhatsApp Marketing & High-ROI Broadcasts
Targeted WhatsApp Marketing & High-ROI BroadcastsSeen Platform 2026
02

Enterprise Omnichannel Helpdesk with Smart SLA Management

The Common Challenge

Inquiries scattered across WhatsApp, Instagram DMs, and personal phones cause missed leads.

The Seen Solution

Centralize every customer touchpoint into a unified collaborative dashboard with clear accountability and SLA monitoring.

Key Capabilities

  • Automated ticket assignment based on team expertise
  • SLA countdown timers and visual escalation flags
  • Internal notes and department transfer timelines
  • One-click quick replies and dynamic canned responses
app.seen.ninja/customer-support
customer-support
Enterprise Omnichannel Helpdesk with Smart SLA Management
Enterprise Omnichannel Helpdesk with Smart SLA ManagementSeen Platform 2026
03

Visual No-Code Conversational Flow Builder

The Common Challenge

Traditional chatbots require expensive engineering and break when workflows change.

The Seen Solution

An intuitive drag-and-drop canvas letting marketers design and deploy sophisticated multi-step flows in minutes.

Key Capabilities

  • Interactive quick reply buttons, lists, and carousels
  • Form inputs with phone, email, and regex validation
  • Condition nodes branching journeys dynamically
  • A/B testing randomizer nodes to optimize funnels
app.seen.ninja/flow-builder
flow-builder
Visual No-Code Conversational Flow Builder
Visual No-Code Conversational Flow BuilderSeen Platform 2026
04

Instagram & Social Commerce Selling Engine

The Common Challenge

Comment replies and DM inquiries on Instagram and Facebook get lost or delayed.

The Seen Solution

Auto-capture every social interaction into your unified inbox and convert casual browsers into paying customers.

Key Capabilities

  • Auto-reply to Instagram comments and story mentions
  • DM-to-ticket conversion with full context history
  • Product catalog sharing directly inside conversations
  • Social CRM tagging for retargeting and follow-up
app.seen.ninja/social-selling
social-selling
Instagram & Social Commerce Selling Engine
Instagram & Social Commerce Selling EngineSeen Platform 2026
05

Developer REST API, Webhooks & MCP Server

The Common Challenge

Off-the-shelf platforms lack the flexibility to integrate with your unique tech stack.

The Seen Solution

A comprehensive REST API with real-time webhooks and an MCP server for AI-native integrations.

Key Capabilities

  • Send and receive messages programmatically via REST
  • Real-time webhook events for message delivery and read receipts
  • MCP server for Claude, Cursor, and AI agent tooling
  • HMAC-SHA256 signed payloads for enterprise security
app.seen.ninja/api-developers
api-developers
Developer REST API, Webhooks & MCP Server
Developer REST API, Webhooks & MCP ServerSeen Platform 2026

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