Official Meta & WhatsApp Cloud API Partner

Turn Every Chat into Revenue with No-Code Automation & Omnichannel Support

  • Design, execute and automate smart customer journeys with zero code
  • Manage all channels — WhatsApp, Instagram, Messenger — from a unified inbox
  • Analyze real-time campaign performance with live analytics and conversational AI
Automation & Operations Engine

All the Tools You Need to Automate Chats and Scale Revenue

Combine the speed of interactive automation with human team excellence in one unified workspace.

Automation Engine01

Visual No-Code Flow Builder & Chatbot Automation

Build intelligent conversational journeys on a visual drag-and-drop canvas. Automate qualification, FAQ replies, and purchase flows in minutes without writing code.

  • Smart Node Palette:Interactive buttons, lists, media, delay nodes, and loops.
  • Input Collection & Validation:Capture emails, phone numbers, and dates with built-in validation.
  • Advanced Condition Branching:Route conversations dynamically based on customer tags or purchase history.
  • A/B Split Testing:Split traffic by percentage to test offers and conversion funnels.
Visual No-Code Flow Builder & Chatbot Automation
Helpdesk & Collaboration02

Omnichannel Team Inbox & Collaborative Ticketing

A unified workspace for your entire support and sales team across WhatsApp, Instagram, and Messenger.

  • Smart SLA Timers:Track first-response time and resolution deadlines with automated urgency flags.
  • Team Routing:Reassign conversations between specialized teams seamlessly.
  • Internal Notes:Collaborate behind the scenes with agent notes and collision detection.
Omnichannel Team Inbox & Collaborative Ticketing
Marketing & Campaigns03

Targeted WhatsApp Broadcasts & Conversion Analytics

Deliver personalized WhatsApp campaigns at scale with verified templates and real-time ROI tracking.

  • Meta-Approved Template Manager:Create and submit marketing and utility templates directly inside Seen.
  • Dynamic Variable Personalization:Inject customer names, cart links, promo codes, and order IDs.
  • Live Delivery Funnel KPIs:Track Sent, Delivered, Read, and Attributed Conversions live.
Targeted WhatsApp Broadcasts & Conversion Analytics
Social Selling04

Turn Social Media Engagement Directly into Automated Sales Funnels

Turn every Instagram comment, story reply, and Meta Ad click into a direct, automated sales conversation that converts.

  • Comment-to-DM Automation:Instantly send exclusive links or discount codes whenever users comment a trigger keyword.
  • Story Mention & Reply Triggers:Thank customers immediately when they mention your brand in stories and offer loyalty rewards.
  • Click-to-WhatsApp Ad Referrals:Attribute incoming leads directly to specific ad campaigns and optimize ROAS.
Turn Social Media Engagement Directly into Automated Sales Funnels
Audience & CRM05

A 360° View of Every Customer Conversation and Interaction

Centralize customer data, interaction histories, and purchasing intents in a lightning-fast CRM built specifically for chat commerce.

  • Smart Tagging System:Categorize customers automatically through flow actions or manual team tags.
  • Smart CSV Import with Column Mapping:Migrate existing customer lists easily with intelligent column matching and tag assignment.
  • Historical Conversation Logs:Access complete transcripts, activity timelines, and channel logs across all touchpoints.
A 360° View of Every Customer Conversation and Interaction
Enterprise Control06

Built for Growing Teams, Agencies, and Multi-Brand Enterprises

Keep operations organized with dedicated workspaces, customizable operational hours, and rock-solid role-based access control.

  • Isolated Workspaces:Manage multiple brands or branches with separate databases and channel connections.
  • Custom Roles & Granular Permissions:Restrict sensitive data—grant view, edit, or manage rights for flows, broadcasts, and billing.
  • Operating Hours & Off-Hour Routing:Set timezone-specific working hours and trigger automated off-hour response flows.
Built for Growing Teams, Agencies, and Multi-Brand Enterprises
Trusted by Leaders

Brands That Trust Seen

Powering high-growth brands across diverse industries with enterprise conversational workflows.

Zad
Al Rajhi
Fawry
Jood Charcoal
Union Group
Group 3
Asset
Zad
Al Rajhi
Fawry
Jood Charcoal
Union Group
Group 3
Asset
Our Partners

Our Partners

Business partner and tech provider — Meta. Building trust with world-class technology partners.

Meta
Cloudflare
Stripe
Google Sheets
Meta
Cloudflare
Stripe
Google Sheets
Meta
Cloudflare
Stripe
Google Sheets
Meta
Cloudflare
Stripe
Google Sheets

Powering Fast-Growing Brands Across the Region

3.5x
Higher Conversion Rate
vs traditional email and SMS campaigns
< 60s
Average First Response
98%
WhatsApp Open Rate
10M+
Messages Handled
processed securely without downtime
</> Seamless Connectivity

Integrate Seen with Your Favorite Tools

Connect your e-commerce store, trigger automated messages on order updates, and sync data effortlessly.

#

Supported Channels

Channels
01.WhatsApp Business Cloud API
ready

Official Meta Cloud API with seamless coexistence

02.Instagram DMs & Messenger
ready

Automated direct messaging for business & creator accounts

03.Telegram Bot API
ready

Omnichannel bot workflows & webhooks

$

Developer Tools & AI Ecosystem

Dev & AI
01.Seen REST API & Webhooks
ready

Trigger flows, fetch session logs, and verify HMAC signatures

02.Model Context Protocol (MCP)

Connect AI agents and context servers directly into Seen

seen-cli --sdk --mcp
v2.4.0 (active)
$npm install @seen/sdk

REST API with full OpenAPI docs • Webhooks with HMAC-SHA256 signing • Node.js & Python SDKs • Sandbox environment • MCP for AI agents

On-The-Go Productivity

Manage Conversations Anytime, Anywhere with Our Native Mobile Apps

Empower your agents to close deals and resolve tickets on the go with real-time push notifications.

  • ✓ Instant push alerts via Firebase Cloud Messaging
  • ✓ Fast native UI optimized for iOS & Android
  • ✓ One-tap ticket assignment, tag updates, and quick replies
Seen Native Mobile App
Predictable & Transparent Pricing

Simple, Transparent Pricing That Scales with Your Business

No hidden charges. Choose the plan that fits your volume and unlock visual flow building and broadcasts from day one.

14-Day Free Trial
Upgrade or Cancel Anytime
Official Meta Cloud API Billing Separated
Monthly BillingAnnual BillingSave 20%

Starter

For growing stores automating daily inquiries

$39/ mo
  • 1 Connected WhatsApp Number
  • 2 Team Agents
  • 1,000 Active Contacts
  • Visual Flow Builder
  • Standard Ticketing
Most Popular

Growth

For scaling brands needing omnichannel power

$79/ mo
  • 3 Connected Channels
  • 5 Team Agents
  • 10,000 Contacts
  • Advanced SLA Management
  • Campaign Broadcasts

Enterprise

For large operations requiring custom architecture

$199/ mo
  • Unlimited Channels
  • Unlimited Agents
  • Dedicated Success Manager
  • Custom Webhooks & MCP
  • 99.9% SLA Guarantee

Why Leading Brands Choose Seen?

Seen Team

Built by Meta.

Production-ready solutions, no third-party wrappers. Official WhatsApp Cloud API partner.

Ready to Transform Your Customer Communication?

Join modern businesses scaling their sales and customer support with Seen. Start free today.